Frequently Asked Questions
How much do Girl Scout Cookies cost?
$3.50 per box.
Are cookies the same price nationwide?
Actually, no. Each Girl Scout council sets its own sale dates, price for cookies, and recognition programs for the girls. Girl Scout cookies purchased from any Girl Scout or troop in the Girl Scouts - North Carolina Coastal Pines council are $3.50 and cannot be sold at any other price under any circumstances. If you pay or are asked to pay another price for cookies we ask that you contact the Product Sales Department at 1-800-284-4475 or at cookies@nccoastalpines.org.
What is Operation Cookie Drop?
Operation Cookie Drop is a program through which Girl Scouts collect donations which will be used to purchase Girl Scout cookies which will be shipped to our military troops serving overseas each May. Check out pictures and thank you notes from the 2011 "drop" here.
What is the Buy 5 Program?
Customers that purchase five boxes or more of Girl Scout cookies can enter their name in a drawing to win a year's supply of free Girl Scout cookies! Six winners will be selected from all who qualify. Contact a Girl Scout or Girl Scout troop for more information or click here.
Who bakes the Girl Scout cookies?
There are two licensed bakers from which councils can choose. ABC Bakers will bake the delicious cookies for North Carolina Coastal Pines troops for the 2012 Cookie Sale.
Why do the cookies have different names around the country?
Each council contracts with one of the two licensed bakers. The bakers choose the names of the cookies and offer eight cookie varieties each year. The three cookie varieties that both bakeries make are Thin Mints, Peanut Butter Sandwich (or Do-si-dos) and Shortbread (or Trefoils). The national Girl Scout organization reviews and approves all varieties proposed by the bakers. Each bakery names its own cookies, so Girl Scout Cookies that are quite similar may have different names.
When should customers pay for Girl Scout cookies?
Girl Scouts are instructed to collect payment when cookies are delivered – not when collecting orders. If a customer insists on paying for cookies when placing an order, the customer should receive a receipt from the Girl Scout listing her Troop number and Leader or Troop Cookie Manager's phone number. Girls and troops are allowed to collect donations for Operation Cookie Drop at the time of the order since girls will not be returning to deliver cookies.
Who can sell Girl Scout cookies?
Registered Girl Scouts can sell Girl Scout cookies. Participation in the sale is voluntary.
Can cookies be returned?
If a customer receives a box of cookies that is damaged, stale, or for any reason does not meet the customer’s expectations, he/she should return the box to the troop or girl from whom the cookies were purchased to receive a replacement box of cookies or a refund.
Are cookie purchases tax deductible?
Yes and no. Cookies purchased for personal or group consumption are not tax deductible. However, cookies purchased for a charitable organization (such as a food pantry or Operation Cookie Drop), where the customer does not receive the cookies or benefit directly by paying for the cookies, are tax deductible. Contributions in excess of $250 should be reported to the council so that an official receipt can be provided.
If you have a question that is not addressed here, please click here to send an email to the North Carolina Coastal Pines Product Sales Department.